What do NPT and TPS have in common?
Posted on Monday, January 21, 2008 ( Ergology )

As I've mentioned previously, my first professional job was for LP which began in earnest in 2001. During my three year stint there I received a fairly thorough introduction into the world of corporate Human Resources (HR). That was partly because I frequently worked with the department while supporting and building applications they used, but also because LP was a fortune 500 company and you simply can't be a giant public company without a significant HR presence.

Unfortunately, like most HR departments LP's spent a lot of time assuring us meager employees that their goal was to make our jobs and lives better; while their actions showed that they primarily wanted our managers (and thus, their managers) to be happy. To that end, many a form was devised and unleashed upon us, which we were instructed how and when to fill out and (of course) made to believe would make our jobs and/or lives better. They had one particularly interesting form called the "Non-Productive Time" or "NPT" form.Personal productivity?

Now, I don't know about you, but filling out a form and submitting it to my manager and then to HR which is designed to track my "non-productive time" just doesn't sound like a good idea. The only times I ever remember actually using that form were to report vacation hours. However, I remember many more times that would likely qualify as non-productive, at least from LP's perspective, which were never recorded.

I bring this up now, over three years after leaving LP, because I find myself spending a significant amount of time at work feeling rather unproductive. It isn't because I don't want to work. I love what I do and am exceedingly happy with my employer and coworkers. Nonetheless, there are times when I eagerly head to work, excited about the day to come, only to find myself without any desire to work on the tasks at hand.

This isn't the first time, either. Days like these have come and gone throughout my whole career. I suspect it is a cyclical thing - such that if I kept track with enough detail and context, I could eventually identify a pattern. That's what I was thinking about when I remembered the good ol' NPT form.

Then it occurred to me: tracking my productivity sounds like a dangerous proposition. What if my employer found the data and saw that only a certain (surprisingly low) percentage of the time I spend at work is actually productive? On one hand, I'm a salaried employee so my pay isn't directly tied to the number of hours I work, but still - that data is probably not going to help me at my next annual review!

At this point I probably better answer the obvious next question, "What in the world do you do with all that non-productive time?" It actually varies quite a bit, but the short answer is that virtually all of my time is spent doing something that is productive in someway for someone. While I'm at work but not "working", I tend to do a lot of reading and research online. Some of it is entirely unrelated to my job, like looking at product reviews for lawn mowers and home theater equipment, but the majority of it is work-related either directly or indirectly.

I read a lot of tech blogs from which I often learn new things that benefit me professionally and ultimately benefit my employer. I also dig around for new software that's interesting or potentially useful. Occasionally I'll take some time to help a family member with their web page. That may not sound like it's work related, but if my boss decides someday that he needs me to start work on a web-based application it will be quite helpful that I've kept my skills up in that area. There are a few forums and an IRC channel that I frequent as well. Those are more social in nature, but it's amazing how a little inter-disciplinary networking can provide access to very useful information when I need it most.

So it's been a few days now where I've been less motivated to accomplish my tasks and more inclined to dink around. My internal work-ethic-meter is telling me I need to make some changes and get back into the groove. The first step is to get more sleep as deprivation seems to have an obvious, observable correlation. The second step is to, well, just put my head down and get to work. It is amazing how getting one task finished can motivate me to push on to the next.

I'm curious, though. Have you ever tracked your "non-productive time"? Would you? If you did, would you report the results?

Monday, January 21, 2008 12:44:40 PM (Pacific Standard Time, UTC-08:00)
Track unproductive time? Why waste it by being that productive?
Scott Pyritz
Wednesday, January 23, 2008 5:33:02 AM (Pacific Standard Time, UTC-08:00)
Now for my less flippant, more serious response...

"Unproductive" is a relative term. Shopping for a new lawn mower can be ultimately as productive on working busily on some project that never comes to fruition. However, your employer still wants (and pays) you to focus on the latter.

I have and recommend tracking what you accomplish during motivational 'dry times' (we've all be there). Tracking how you are being productive accomplishes largely the same thing you are discussing, focuses on the positive results, and can still allow for our very human need for occasional 'down time'.
Scott Pyritz
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